How Expert Acumatica ERP Guidance Streamlined Operations and Reduced Costs
Overview
This company operates a robust legacy ERP alongside an e-commerce platform that connects internal teams, vendor partners, and customers. The company’s commitment to reliable order fulfillment and accurate inventory data keeps its business moving, yet the technology stack supporting those goals had fallen behind. To regain operational momentum, the client partnered with a leading Acumatica ERP consulting firm recognized as a top QuickBooks Solution Provider every year since 2010. The engagement drew on the firm’s combined accounting expertise and advanced knowledge of ERP software to align systems, processes, and data for scalable growth.
The Challenge
Operational and technical challenges strained the company’s systems, leading to disruptions that affected the entire organization.
Fourlane’s Approach
Remediation first:
- Upgraded the sandbox environment – and upgraded Acumatica ERP software to a supported version.
- Spun up a test environment – for safe and effective troubleshooting.
- Collaborated closely with the company to address integration gaps between ERP and e-commerce platforms.
- Resolved credit card processing issues – reducing transaction failures and restoring confidence at checkout.
New features to strengthen daily operations:
- Custom Reporting – actionable data for leadership.
- Commission & Pricing Accuracy – fixed commission calculation logic to handle surcharges and discounts correctly.
Each enhancement moved through iterative testing, with stakeholders reviewing results and providing feedback before updates reached production. Fourlane’s hands-on approach blended technical execution with knowledge transfer, empowering internal staff to continue fine-tuning processes after go-live.
Key Strategic Decisions that Shaped the Project
The Results
The combined effect of renewed infrastructure, tighter integrations, and expanded functionality transformed daily operations at the company:
- Up-to-date Acumatica ERP instance backed by a fully functional sandbox to safeguard future changes.
- Reliable payment processing that restored confidence at checkout.
- Reduced manual intervention and lower operational costs.
- Custom dashboards and reporting to support faster, data-driven decisions.
- Stable foundation for continued e-commerce growth.
Conclusion
This company’s ERP modernization journey demonstrates how operational resilience depends on strategic upgrades, strong vendor coordination, and adaptable processes. With Fourlane’s expertise, the company transformed fragmented systems into a cohesive, scalable platform that streamlines operations, reduces inefficiencies, and provides a roadmap for sustainable growth. Fourlane’s tailored guidance positioned the company to respond to market demands with confidence, reinforcing the value of having a trusted Acumatica ERP partner to align technology with business strategy.
Fourlane Is Here To Help
If you’re looking for powerful solutions to your business’ needs, reach out to us by email, or call us at 1-800-931-2120. We’d love to help you navigate any challenges and grow your business.