Acumatica Field Service Management
A dynamic application for dispatch and management of field services. Full integration between your in-field employees and back-office operations means more accurate data and better transparency for your leadership.
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Why Choose Acumatica
Managing the moving parts of a company with in-field employees is a huge logistical challenge. How do you maintain efficiency and continuity of service from behind a computer? Acumatica’s Field Service Management software is powerful and easy to use. Streamling your dispatching, reduce response times, and save money with a tool that’s fully integrated with your CRM, sales, inventory, purchasing, accounting, and financial reporting.
With a true 360-degree view of customer activities, improve the overall customer experience and elevate customer satisfaction to earn more repeat business, rave reviews, and more opportunities for upsell.
The entire Acumatica suite is web-based, with native applications for Apple and Android, ideal for your field workforce.
Acumatica On-the-Go
Acumatica is available in-browser, accessible on any internet-enabled device. This means automatic updates, no IT maintenance budget, and easy insights no matter where you are. Easily create and send invoices, approve time sheets, and view reports, from the convenience of your mobile device.
Employees and contractors can enter time and expenses on any Apple or Android device using the Acumatica Mobile App and attach photos of receipts. Workflows route completed reports for approvals on managers’ mobile device.
Routing & Mapping
Acumatica is the fastest growing enterprise resource management (ERP) software. With Acumatica, small and mid-size businesses can dig deep into the data that drives their business, allowing them to make smarter, more effective decisions.
Acumatica ERP offers a full suite of integrated apps and features, available for immediate inclusion, or as add-ons later, when your business needs them. The platform is built on modern, cloud-based technology, perfect for businesses looking to get an edge on their competitors.
Scheduling, Dispatching and Call Center
Scheduling is an art. However, we’ve developed several proprietary tools that help you schedule smarter. Quickly capture appointment and service needs and reference the appropriate customer and equipment information. Pull product history, service agreements, and then create dynamic weekly and daily schedules that are automatically shared with your field service team.