Return Policy

  • All Intuit QuickBooks Financial software and Intuit QuickBooks Point of Sale Desktop software may be returned within 60 days from the date of invoice. This includes QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, QuickBooks For Mac, QuickBooks Accountant, QuickBooks POS software and hardware.
  • QuickBooks Online, Intuit Payroll, and Intuit Field Service Management are not eligible for the 60 Day Guarantee, but your subscription can be cancelled within 30 days to prevent any charges.
  • All other items including Computers, monitors, and supplies may be returned in new / unopened condition within 30 days. Customized supplies are not eligible for a refund.
  • Professional services, consulting, project work, and bookkeeping services are non refundable.
  • Shipping and Insurance costs are non refundable.

Return Process

  • To obtain a Return Merchandise Authorization (RMA) number, please call (800) 931-2120 or fill out the return request form.
  • Credits can only be issued to the credit card used for the original purchase.
  • We’ll notify you via e-mail of your refund once we have received and processed the returned item.You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

Request a Return

A Fourlane representative will get back to you within 1 business day.