Common Questions
What editions of QuickBooks does your online training cover?
Our online training applies to all Windows-based Desktop editions of QuickBooks, including QuickBooks Pro, QuickBooks Premier, and QuickBooks Enterprise.
Do I need QuickBooks on my computer?
No, it is not required.
Do you offer any online quizzes or testing tools?
Yes, most courses include a course assessment (quiz) at the end.
Do you offer any Certificates of Completion?
Yes, our courses offer Certificates of Completion. To earn a certificate, you must earn a passing grade for the course quiz. Some courses require a higher passing grade due to CPE requirements.
Are the training courses hands-on?
Yes. If you have QuickBooks installed on your computer, you can pause the class and switch to QuickBooks to practice hands-on with your company file or with a sample company file.
Which version of QuickBooks do you teach? Do I need to have the most current edition?
Our training applies to QuickBooks Desktop software (Pro, Premier, Enterprise, etc.). Don’t worry if you have a different version. Older versions work basically the same way.
Do you offer closed captioning?
Currently, we do not offer closed captioning. Closed captioning is an assistive technology that presents spoken words and sounds as a text track, or “captions”. The term “closed” means that not all viewers see the captions automatically; closed captions must be activated or enabled. If you’ve ever watched a foreign film with subtitles, closed captions are quite similar – the main difference being that the text shown on screen is the same language that is being spoken.
Do I receive CPE or Intuit ACE credit(s) for your online QuickBooks training?
Fourlane is both NASBA (CPE) and Intuit Advanced Continuing Education (ACE) approved. For a list of accredited courses, please visit our Courses page and sort by CPE / ACE.
I have questions about an online training video? Do you offer free help?
No. Your subscription fee is for self-paced access to our online training videos only and does not include additional 1-on-1 training from an instructor. If you require additional 1-on-1 training, we offer hourly training packages for a fee. Please contact us for a quote.
Do you offer discounts for non-profits or educational institutions?
Yes. Please contact us to find out what pricing your organization is eligible for.
Can I get my money back if I’m not satisfied?
Yes. We offer a 14 Day money back guarantee.
What are the system requirements to view your online courses?
To watch our training videos, you must be connected to the Internet. We recommend a 3G, 4G or Wi-Fi connection for optimal mobile viewing. To test if your system is capable of viewing our videos, please visit Vimeo or YouTube and watch any video.
- Minimum Requirements
Safari 6 or later, Google Chrome 11 or later, Firefox 30 or later, Internet Explorer 9 or later
Mac OS 10.8 or later, Windows 7 SP1 or later
Broadband connection of 1 Mbps or greater
- Recommended settings for full site
Safari 8 or later, Google Chrome 41 or later, Firefox 35 or later, Internet Explorer 11 or later
Mac OS 10.10 or later, Windows 8.1 or later
Broadband connection of 3 mbps or greater
- Recommended settings for mobile browsing
Default Android browser or Mobile Safari
Android 2.3+ or iOS 7.0+
Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software.
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