Intuit Field Service Email Footer Issue

Navigating the Intuit Field Service Management Dispatch Board

If you’ve noticed, capital letters are not displayed within Intuit Field Service Management alert email footers. We contacted Corrigo Support’s Mark Elliott for help, and he notified us of a fix.

First, change the alert email format to “plain text”.

Second, go to the “Settings Tab” > Service Tickets > Alert Settings > under Email Alerts, choose the second option “Plain Text with printer friendly attachment > Save.

This will allow the footer to have capital letters.

The HTML format alert email will still not show capital letters in the footer, however this is a bug that Corrigo Support is working on.

Let us know if you have any questions, or if you’ve noticed any bugs yourself!


About Marjorie Adams

Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software. Marjorie Adams is considered one of the top QuickBooks trainers in the country. She was listed on CPA Practice Advisor’s 40 Under 40 in 2014 & 2015, and has been recognized as Intuitive Accountant’s 2015 QuickBooks Desktop ProAdvisor of the Year. Marjorie sits on Intuit’s VIP Program, is a frequent contributor to Inuit Accountants News Central, and has developed Intuit’s QuickBooks Enterprise Certification training. She has also been published in The Wall Street Journal, Forbes, BusinessWeek, American Express Open, the Huffington Post, and Inc. Magazine.

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