Navigating the Intuit Field Service Management Dispatch Board

Intuit Field Service Email Footer Issue

If you’ve noticed, capital letters are not displayed within Intuit Field Service Management alert email footers. We contacted Corrigo Support’s Mark Elliott for help, and he notified us of a fix.

First, change the alert email format to “plain text”.

Second, go to the “Settings Tab” > Service Tickets > Alert Settings > under Email Alerts, choose the second option “Plain Text with printer friendly attachment > Save.

This will allow the footer to have capital letters.

The HTML format alert email will still not show capital letters in the footer, however this is a bug that Corrigo Support is working on.

Let us know if you have any questions, or if you’ve noticed any bugs yourself!

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