Field Service View

What Our Clients Are Looking for in Field Service Management Software

At Fourlane, we’ve implemented Intuit’s Field Service Management system into many HVAC, plumbing, electrical contracting and other companies that have field service operations.

The increase in productivity within these companies has more than paid for the investment; workdays are calculated based on availability, proximity between appointments and the expertise of the technician based on the needs of the client.

Software Advice’s finding on the top reasons companies implement a field service software management solution are consistent with my findings, as seen in my article published in October 2014 HVACR Business Magazine.

Field Service Pain Points by Software Advice

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Software Advice also measured the desired function of the software, which is, again, consistent with our customers’ needs.

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Thanks for Software Advice for making us aware of this information. Check out the complete report on their website.

My next blog will be about how Field Service Management software improves customer service.

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