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QuickBooks Enterprise 13.0 R5 Bug – Country Field on Customer Card

We discovered a bug in in QuickBooks Enterprise Solutions 13.0. We thought that it had to do with certain countries, but it seems QuickBooks has an issue with the letter “K” in the Country box. QuickBooks will move your data from the Country/Region into the Notes section on the Customer card if the Country has a “K” in the name.

Below is an example of the original info entered:

qbes-cust-bug

This shows up after you save and go back into the customer card.

qbes-cust-bug2

Notice that the State/Province section is blank, and the country “Korea” moved to the “Note” field. Minh additionally noted that no matter how many ways you change the address and save it, the data will always be moved around. Have you noticed any QBES bugs?

About Marjorie Adams

Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software. Marjorie Adams is considered one of the top QuickBooks trainers in the country. She was listed on CPA Practice Advisor’s 40 Under 40 in 2014 & 2015, and has been recognized as Intuitive Accountant’s 2015 QuickBooks Desktop ProAdvisor of the Year. Marjorie sits on Intuit’s VIP Program, is a frequent contributor to Inuit Accountants News Central, and has developed Intuit’s QuickBooks Enterprise Certification training. She has also been published in The Wall Street Journal, Forbes, BusinessWeek, American Express Open, the Huffington Post, and Inc. Magazine.

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