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Technology Tools for a Remote Staff – Remote Access

Managing a business with staff and clients all over the country means you need multiple ways to interact. In this post, I want to talk about communication. The necessity of phone and email go without saying, but here are a few other communication technology tools Fourlane can’t run without:

  • GoToMeeting. Internal meetings, regardless of staff location, are absolutely necessary. Using this online meeting tool enables us to share documents and take turns being presenters during staff meetings. We also use it for client meetings and webinars.
  • LogMeIn. This tool saves us travel time and expense by giving us access to client computers and databases remotely for a project or troubleshooting.
  • Trillian Messaging software. When you don’t have a colleague in the office next door, instant messaging software comes in handy. For answers to quick questions, or to see if someone is available for a client call, make this tool invaluable. We use XXXX, but Google Hangouts, Skype and BigAnt Instant Messenger are other options.

These tools prevent a lot of problems for us by ensuring we remain in touch.

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About Marjorie Adams

Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software. Marjorie Adams is considered one of the top QuickBooks trainers in the country. She was listed on CPA Practice Advisor’s 40 Under 40 in 2014 & 2015, and has been recognized as Intuitive Accountant’s 2015 QuickBooks Desktop ProAdvisor of the Year. Marjorie sits on Intuit’s VIP Program, is a frequent contributor to Inuit Accountants News Central, and has developed Intuit’s QuickBooks Enterprise Certification training. She has also been published in The Wall Street Journal, Forbes, BusinessWeek, American Express Open, the Huffington Post, and Inc. Magazine.

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