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Always Be Consistent

Our final core value, for now, comes full circle. We began this process to create a better-aligned organization or consistency.

Being consistent means treating people the same regardless of who they are. This builds trust between our employees, vendors and clients because they know what to expect.

How we are getting there:

  • Processes. We have great processes and people in place. These processes ensure we deliver consistent service. Our new Wiki, mentioned in my previous post, centralizes information for current and new employees, ensuring that everyone is on the same page.
  • Communication. Whether via email, phone or this blog post, we are on-message with one another and our clients. Relying on the core values helps us maintain that message.
  • Measurement. Putting measurement in place improves our performance and ensures our organization is working optimally. More on that in my next post.
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About Marjorie Adams

Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software. Marjorie Adams is considered one of the top QuickBooks trainers in the country. She was listed on CPA Practice Advisor’s 40 Under 40 in 2014 & 2015, and has been recognized as Intuitive Accountant’s 2015 QuickBooks Desktop ProAdvisor of the Year. Marjorie sits on Intuit’s VIP Program, is a frequent contributor to Inuit Accountants News Central, and has developed Intuit’s QuickBooks Enterprise Certification training. She has also been published in The Wall Street Journal, Forbes, BusinessWeek, American Express Open, the Huffington Post, and Inc. Magazine.

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