How to get QuickBooks to print to a thermal receipt printer

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Do you need to print customer receipts from QuickBooks to a thermal receipt printer? This eHow article titled “How do I get QuickBooks to print to a thermal receipt printer?” by Jackie Lohrey is a tool that many QuickBooks users can benefit from.

For those QuickBooks users who need to print customer receipts, this is an important option to keep in mind. Although QuickBooks cannot automatically print to a thermal receipt, through the implementation of custom settings, anyone can use thermal receipts.

The instructions are listed as follows:

  1. Install the Receipt Printer
    1. Insert the Installation CD, select “cancel” when the Wizard pops up
    2. Turn on the printer, and plug a USB cable into the printer. Hold off on plugging it into the computer until setup is ready
    3. Control Panel > Printers > Add a Printer > Local Printer > Next
    4. If you don’t want this receipt printer as the default printer, clear the “Make this the default printer” checkbox, then select “Have Disk” to ensure the correct access and installation of print drivers
    5. Once setup is complete, connect the USB cable to the computer
    6. Modify the Sales Receipt Template
      1. Lists > Templates (select a template) > Additional Customization > Make a Copy
      2. Write in the sales receipt name
      3. Print > Use specified settings below for this Sales Receipt
      4. For size selections, select: Paper Size > Custom
      5. Customize your headers, footers, and columns in this section also
      6. Select “Print Preview” to approve your layout before you start printing, and then click “OK”
      7. Link Receipt Printer to Custom Receipt
        1. File > Printer Setup > Form Name > Thermal Sales Receipt
        2. Select the name that you chose for your printer
        3. Click “OK”

About Marjorie Adams

Our head QuickBooks trainer and guru, Marjorie Adams, is Founder and CEO of Fourlane, Inc., an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. Fourlane’s team of experts offers several QuickBooks oriented services including consulting, training, programming, integration, and more. Over the years, Fourlane has helped over 10,000 customers across many different industries with their QuickBooks accounting software. Marjorie Adams is considered one of the top QuickBooks trainers in the country. She was listed on CPA Practice Advisor’s 40 Under 40 in 2014 & 2015, and has been recognized as Intuitive Accountant’s 2015 QuickBooks Desktop ProAdvisor of the Year. Marjorie sits on Intuit’s VIP Program, is a frequent contributor to Inuit Accountants News Central, and has developed Intuit’s QuickBooks Enterprise Certification training. She has also been published in The Wall Street Journal, Forbes, BusinessWeek, American Express Open, the Huffington Post, and Inc. Magazine.

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7 thoughts on “How to get QuickBooks to print to a thermal receipt printer

  1. Reuben says:

    I run Quickbooks online, and use the mobile app out in the field, along with Quickbooks go payment to accept payments from my customers. While a number of my customers are digital or electronic, I would like to be able to print invoices for those who are not. From my research, it seems thermal printers are the way to go, being able to withstand extreme temperature and rough conditions. How would I get this printer above to sync with the Quickbooks app?

  2. Ahmed says:

    how to customize quickbooks online sales receipt format as thermal printer size ?

  3. Mary Joy Buenavista says:

    Hi, I have QuickBooks enterprise accountant 18.0. But I do not have a Thermal sales receipt option in printer set-up. Is this feature not available in my version? Hoping for your response, thanks!

    1. Erin McKinney says:

      Hi Mary,
      Someone from our team will be in touch with you to discuss this. Thank you!

  4. Olusesi Olaniyi says:

    Pls am using QuickBooks online and we want to be using sales receipt for cash and carry customer and printing sales receipts from thermal printer POS.

    1. Erin McKinney says:

      Please give us a call or shoot us an email…Toll Free: 1-800-931-2120

  5. Suzy says:

    Hello. I work off QB desktop and print invoices on 8

    Hello. I work off QB desktop and print invoices on 8″ x 11″ paper and I’m looking for a way to reduce toner cost. Do you have anything that could work for me? I could print a smaller scale. It doesn’t have to be a that size.

    Please advise

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